At work we use a chat product called Sametime.
It’s not very good, but being able to instantly communicate with
one’s colleagues is very helpful. At home I use gaim to use both Jabber and AIM (the latter of which is
loathsome but popular). Using chat programs so often has led me to
consider how there are different rules of spelling &
punctuation.
The basic rule of chat is economy. Don’t waste bandwidth;
don’t waste time hitting more keys than necessary; and don’t
over-annoy your correspondent.
In normal hand-written communication, if one misspells a word, one
indicates the proper spelling in some fashion (perhaps by inserting the
proper letter, or crossing out the misspelled word and rewriting it), so
as to demonstrate education. In emails, of course, one just corrects
the spelling. But when chatting, one shouldn’t bother to send a
new message with the corrected spelling, as it merely annoys one’s
correspondent by alerting him (via a raised window, a beep or some other
indication of the incoming message) and disturbing his work for a
null-content transmission. Education is assumed when chatting; typos
are simply the side-effect of such rapid communication. When the error
is so bad as to lead to misunderstanding, or is so egregious as to be
embarrassing, a simple =CORRECTION suffices.
Capitalisation, too, is almost always dispensed with. To type a
capital letter, one must use two keystrokes instead of one. The only
instance where capitalisation is properly used is to indicate respect,
as when typing God,
or perhaps a dearly loved one’s
name.
Common words and phrases are often abbreviated: thx
for
thanks,
np
for no problem,
l8r
for
later
&c. These are not misspellings but shorthand, and
there’s no shame in using them.
Punctuation, too, is affected by the rules of chatting. Final
punctuation may be omitted if and only if it is superfluous. A period
serves solely to indicate this is a normal sentence, and is over
now
; well, the end-of-message serves that purpose perfectly
well, and thus a final period may be omitted. An exclamation point, on
the other hand, indicates that an otherwise-normal sentence is not only
ending, but carries some emphasis; in its absence there is significant
ambiguity, and so an exclamation point may never be omitted. The
question mark is an interesting case (one so complex that I fear that
my—normally quite intelligent—brother cannot grasp it): in
some cases an interrogative sentence may be ambiguous and in others
not. The rule here is to use the question mark if needed, but not
otherwise. For example, the sentence Where is Jim?
is so clearly
asking a question that only an ape would need the question
mark—and thus only a simian would think it mandatory. OTOH, the
sentence You’re coming to dinner
may be asking a question
or not, and thus the question mark is necessary. Of course, such
interrogatory declaratives should be avoided in normal writing, but in
the informal atmosphere of chat they are quite acceptable, and even to
be praised for their economy.
I suppose that in Spanish, which prefixes exclamatory and
interrogatory sentence with the appropriate marks, one could omit the
final punctuation, since there would be no ambiguity. Regardless,
inter-sentence punctuation can never be omitted, ever, nor can
intra-sentence punctuation. Omitting apostrophes is a sin against God
and man.
In general, one should attempt to cram as much information as seemly
into a message, no more and no less. Over-long
messages are difficult to read quickly: the ideal message is
comprehended in the blink of an eye. Over-short messages mean that one
sends in three or four messages what should have been in a single
transmission, causing the recipient to be swamped with incoming
notifications. This is quite rude, as it assumes that one’s
correspondent has nothing to do but wait for one’s messages, and
is so dedicated to this that he has turned off all notifications
(e.g. window-raising, bell-sounding or visual bells). Avoid it all
costs.
Of course, one can choose to be more formal, perhaps to get
one’s point across. But I like to do so sparingly—to
constantly capitalise sentences, use final punctuation &c. comes
across as pretentious.
It’s an interesting subject, I think. I wonder what different
rules be come into being with future rules of communication.